Visit Qatar AI Concierge

Overview

Noor is an AI concierge concept for Visit Qatar. A traveller describes a trip in one sentence, Noor plans it day by day, and then stays on hand to adjust it. It is one of four flows in a team concept for the Visit Qatar app, made for a tender; the concierge and its journey builder were my part.

I designed it in Figma and directed its build as a working prototype, so the motion could be judged on a phone instead of described. Every clip below is a recording of that prototype.

It opens with ideas, not an empty box. The first screen greets the traveller by time of day and offers three picks, four quick actions and the prompt. On a first visit, a short welcome introduces the four things Noor can do, one card at a time, then sets them down as the quick-action row they will be found in from then on.

It asks only what it doesn't know. A trip starts as one sentence. Noor reads what the request already says, here the length, the month and who is travelling, and asks only for the rest: one question at a time on a single card, with a tap for each answer.

The wait shows the work. While the plan is put together, the screen names each step as it happens and offers a short fact about Qatar. It resolves into a ticket: the dates, the number of experiences and areas, how the family will get around, and the trip's carbon estimate.

A plan with the map behind it. The itinerary is a sheet over a live map. Pull it down and the day's route is there; tap a pin and that stop's card docks at the bottom. Pull it back up for the day in order: each stop with its time, rating and the journey to the next one.

Every stop opens into a place. A stop card grows into its page rather than cutting to it. The page carries what a visitor needs on the day: opening status, a tip from Noor written for this trip, ways to get there with times, and practical notes on access, timing and dress.

What if plans change? Noor stays on the plan as a small orb. It offers what-ifs for the weather, timing and the family. Each answer leads with the decision, gives one reason and offers the change, and accepting it edits the plan: here every day moves an hour later.

Trips stay within reach. My Trips keeps the next trip on top with a countdown, then later trips, drafts and past ones, with filters across the top. A trip opens out of its own card and folds back into it.

Visit Qatar's brand underneath. The concierge uses Visit Qatar's own palette and typeface: deep teal for actions, warm neutrals for surfaces and a gold accent. The prototype's colour, type and radius tokens are named after the variables in the design file, so the two stay in step.